Job Description
Join the City of Cleveland's prestigious Public Services team as a Government Administrative Specialist in our weekend operations division. This full-time position offers exceptional stability, comprehensive benefits, and the opportunity to serve our community while enjoying a consistent weekend schedule. As a key member of our administrative team, you'll ensure seamless operations for critical government services that impact thousands of residents daily. Enjoy competitive pay, robust retirement plans, and a supportive work environment dedicated to professional growth.
Why This Role Stands Out:
- Guaranteed weekend schedule (Sat-Sun) with weekdays off
- Comprehensive benefits package including health/dental/vision
- Pension plan with 20+ years of service eligibility
- Tuition reimbursement for career advancement
- Job security with union representation
Responsibilities
- Manage and process citizen service requests for public utilities and permits
- Maintain accurate digital records in government compliance systems
- Coordinate weekend operations between field teams and central offices
- Respond to public inquiries via phone, email, and in-person channels
- Prepare weekly operational reports for department leadership
- Support emergency response coordination protocols
- Assist with cross-departmental special projects as assigned
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Minimum 2 years administrative or customer service experience
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain Ohio Notary Public certification within 60 days
- Clear background check and drug screening required
- Strong written and verbal communication skills
- Experience with government compliance documentation preferred
- Ability to work independently with minimal supervision