Job Description
Join our prestigious federal agency with exceptional benefits and career stability! We're urgently seeking dedicated professionals to serve Milwaukee's community. Enjoy comprehensive health coverage, retirement plans, paid leave, and tuition reimbursement. This is your opportunity to make a meaningful impact while receiving industry-leading compensation and security.
Responsibilities
- Manage federal benefit programs for eligible citizens
- Process applications with 99% accuracy and timeliness
- Conduct eligibility verifications and documentation reviews
- Provide expert guidance to applicants via phone/in-person consultations
- Maintain confidential records in compliance with federal regulations
- Collaborate with cross-functional teams to improve service delivery
- Generate monthly performance reports for leadership review
Qualifications
- Bachelor's degree in Public Administration or related field
- Minimum 3 years' experience in government benefits processing
- Proficiency with federal compliance systems (e.g., SAM.gov)
- Certification in Federal Benefits Administration (preferred)
- Exceptional communication and problem-solving skills
- Ability to handle sensitive information with discretion
- Valid U.S. driver's license and clean background check