Job Description
Are you seeking a stable career with excellent benefits and a work schedule that fits your lifestyle? The New Mexico Department of Public Safety is currently hiring for a Government Communications Officer to join our 24/7 Operations Center in Albuquerque. This is a unique opportunity to serve the community while enjoying the financial and health advantages of a government position.
As a key member of our night shift team, you will play a critical role in ensuring public safety and efficient communication during high-volume hours. We offer competitive pay, comprehensive health coverage, and a retirement plan that sets you up for life.
Why Choose This Role?
- Stable, long-term career in the public sector.
- Generous paid time off and holiday pay.
- State-sponsored health, dental, and vision insurance.
- Opportunity for overtime and shift differential pay.
Take the next step in your career today. Apply now to become part of our dedicated team.
Responsibilities
- Monitor and dispatch emergency communications lines and radio traffic.
- Enter and update incident reports into the state database with high accuracy.
- Answer non-emergency calls and direct citizens to appropriate resources.
- Coordinate with law enforcement and fire departments during night operations.
- Perform regular system checks and maintenance of communication equipment.
- Maintain strict confidentiality regarding sensitive government information.
- Assist in training new dispatch personnel during off-peak hours.
Qualifications
- United States Citizenship is required.
- High School Diploma or GED equivalent.
- Previous experience in customer service, call center, or dispatch preferred.
- Ability to pass a background check and drug screening.
- Excellent typing skills (minimum 35 WPM).
- Strong attention to detail and problem-solving abilities.
- Willingness to work rotating night shifts, weekends, and holidays.