Job Description
Are you looking for a stable career with a purpose? Join the dedicated team at Clark County Government as a Customer Service Representative. We are currently seeking enthusiastic individuals with no prior experience required to join our growing Public Administration department. This is an incredible opportunity to launch a long-term career in public service while enjoying the security and benefits of working for the government.
As a vital link between the county and the community, you will play a key role in assisting residents with inquiries, processing documents, and ensuring smooth office operations. If you possess a positive attitude, strong communication skills, and a desire to serve the public, we want to hear from you!
Why You'll Love Working With Us:
- Job Security: Enjoy the stability and long-term career growth that only government employment offers.
- Competitive Pay: Earn a competitive hourly wage of $18.00 - $24.00.
- Comprehensive Benefits: Access to medical, dental, and vision insurance, a 401(k) retirement plan, and generous paid time off.
- No Experience Required: We provide full on-the-job training and mentorship.
Responsibilities
- Greet and assist visitors and callers in a professional, courteous, and timely manner.
- Answer high-volume incoming phone lines and direct inquiries to the appropriate department.
- Process applications, forms, and documents accurately using government software systems.
- Assist the public in navigating county services and providing general information.
- Perform light clerical duties such as filing, data entry, and maintaining office supplies.
- Maintain a clean and organized workspace that adheres to government standards.
- Collaborate with team members to improve office efficiency and customer satisfaction.
Qualifications
- High school diploma or GED equivalent is required.
- Must be at least 18 years of age.
- No prior government experience is necessary; on-the-job training is provided.
- Strong interpersonal and verbal communication skills are essential.
- Basic computer proficiency and typing skills (30+ WPM) are preferred.
- The ability to multitask and prioritize duties in a fast-paced environment.
- A valid driver's license is a plus.