Job Description
Are you looking for a stable and rewarding career with meaningful impact? The City of Jacksonville is currently seeking dedicated professionals to join our public service team. We offer competitive salaries, comprehensive benefits, and a supportive environment where you can make a real difference in our community.
As a government employee, you will play a crucial role in serving our citizens and maintaining the infrastructure that keeps our city running smoothly. We value integrity, diversity, and excellence in everything we do.
Apply today and take the next step in your professional journey with the City of Jacksonville.
Responsibilities
- Assist in the administration and processing of public records and documentation with high accuracy.
- Provide exceptional customer service to citizens, visitors, and stakeholders via phone, email, and in-person.
- Perform data entry, update databases, and ensure the integrity of city records.
- Support departmental operations by preparing reports, coordinating meetings, and managing schedules.
- Ensure compliance with local, state, and federal regulations and city policies.
- Collaborate with cross-functional teams to achieve departmental goals and improve service delivery.
- Conduct research and provide recommendations to management on operational improvements.
Qualifications
- High school diploma or GED required; Associate’s degree or Bachelor’s degree in a relevant field is preferred.
- Previous experience in a government, public administration, or customer service role is strongly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong written and verbal communication skills.
- Ability to maintain strict confidentiality and handle sensitive information.
- Strong organizational skills and attention to detail.
- Valid Driver’s License and reliable transportation may be required for some positions.