Job Description
Join a vital government agency in Kansas City as a Pension Administrator! We are seeking a detail-oriented professional to manage night shift operations for our comprehensive public employee retirement plan.
Are you looking for a stable career in public service with a strong focus on financial security? This role offers the opportunity to work in a supportive environment with a competitive salary, comprehensive health benefits, and a guaranteed government pension plan.
As a key member of our team, you will ensure the timely and accurate processing of retirement benefits for thousands of public servants. We value integrity, precision, and dedication to public service.
Responsibilities
- Process pension applications, retirement requests, and benefit calculations with high accuracy and adherence to state regulations.
- Verify eligibility for government pension benefits and resolve complex member inquiries during night shift hours.
- Conduct thorough data entry and audit of member records to maintain the integrity of the pension database.
- Manage incoming correspondence via phone and email, providing clear and professional responses to retirees and beneficiaries.
- Collaborate with day shift analysts to ensure continuity of operations and resolve outstanding discrepancies.
- Ensure compliance with ERISA guidelines and internal government auditing standards.
Qualifications
- Associate degree in Finance, Accounting, Business Administration, or a related field (Bachelor’s degree preferred).
- Minimum of 3 years of experience in pension administration, benefits administration, or government customer service.
- Proficiency in Microsoft Office Suite (Advanced Excel skills are required).
- Strong analytical skills with a keen eye for detail and accuracy in data processing.
- Ability to work independently and efficiently during night shifts with minimal supervision.
- Excellent verbal and written communication skills.