Job Description
Join the Backbone of Retirement Security in Oklahoma.
We are seeking dedicated individuals to join our remote team supporting the state’s critical Pension Plan Administration. This is a unique opportunity to launch a stable, long-term career in government finance without prior experience required. If you are organized, detail-oriented, and looking for a role that offers work-life balance and excellent benefits, we want to hear from you.
As a member of our Remote Operations Division, you will be the first point of contact for public service inquiries and the administrative engine behind our pension processing system. This position allows you to contribute to the financial well-being of retirees while enjoying the flexibility of working from your home office in Oklahoma City.
Responsibilities
- Process Pension Claims & Applications: Review and process incoming pension enrollment and benefit requests with high accuracy.
- Customer Support: Provide exceptional remote support to retirees and applicants via email and secure portals regarding plan inquiries.
- Data Management: Maintain and update digital records within the state pension database to ensure compliance and accuracy.
- Compliance & Auditing: Assist in verifying documentation against government regulations and internal protocols.
- System Navigation: Utilize government software to track case statuses and ensure timely processing of benefits.
Qualifications
- No Experience Required: High school diploma or GED is required; on-the-job training provided for all tasks.
- Technical Proficiency: Basic computer skills, including typing and navigating web browsers.
- Attention to Detail: Ability to spot discrepancies in data and documentation.
- Remote Work Readiness: Reliable internet connection and a dedicated workspace.
- Communication Skills: Clear, professional verbal and written communication abilities.