Job Description
Are you seeking a stable career with a clear schedule and the opportunity to serve your community? Pima County Government is hiring a dedicated Government Program Coordinator in Tucson, AZ. We pride ourselves on offering competitive compensation with weekly payouts, comprehensive health benefits, and a supportive work environment. If you are detail-oriented and passionate about public service, we want to meet you.
In this pivotal role, you will serve as the face of our government programs, ensuring residents receive the assistance they need. You will work in a modern, professional setting with opportunities for professional development and career advancement within the public sector.
Responsibilities
- Manage and process public assistance applications with a high degree of accuracy and efficiency.
- Conduct community outreach to educate residents on available government programs and eligibility criteria.
- Maintain and update complex case files and databases using secure government software systems.
- Collaborate with various city departments to resolve complex citizen inquiries and complaints.
- Prepare detailed reports and documentation for state and federal compliance audits.
- Assist in organizing public forums and community engagement events.
- Provide exceptional customer service to diverse populations in a high-volume environment.
Qualifications
- High School Diploma or GED required; an Associate’s degree in Public Administration or related field is preferred.
- Proven experience in customer service, administrative support, or the government sector.
- Strong computer literacy, including proficiency in Microsoft Office Suite and government-specific databases.
- Excellent written and verbal communication skills with a focus on clarity and empathy.
- Ability to maintain strict confidentiality and adhere to all federal and state regulations.
- Valid Arizona driver’s license and reliable transportation may be required for site visits.