Job Description
Join the City of Memphis's award-winning public service team with exceptional benefits and weekly pay! We're seeking a dedicated Remote Government Specialist to support our digital transformation initiatives. Enjoy comprehensive health insurance, retirement plans, paid time off, and flexible remote work arrangements while serving our community. This role offers stability, purpose, and competitive compensation in a thriving metropolitan environment.
Responsibilities
- Manage digital citizen portals and online service delivery systems
- Ensure compliance with federal/state regulations for remote data handling
- Coordinate cross-departmental virtual projects using cloud-based platforms
- Analyze public service metrics to improve remote accessibility
- Develop training materials for remote staff on digital tools
- Respond to constituent inquiries via secure digital channels
- Collaborate with IT teams on cybersecurity protocols for remote access
Qualifications
- Bachelor's degree in Public Administration or related field
- 3+ years experience in government operations or remote tech roles
- Proficiency in G-Suite, Microsoft 365, and CRM systems
- Valid Tennessee driver's license (for occasional on-site visits)
- Ability to obtain security clearance for sensitive data access
- Strong written communication skills for virtual collaboration
- Experience with ADA compliance for digital services
- Knowledge of local Memphis government initiatives preferred