Job Description
Are you looking for a stable career with a meaningful impact in the Tucson community? Pima County Government is currently seeking dedicated professionals to join our team as Government Service Representatives. We offer competitive wages, comprehensive benefits, and the unique advantage of weekly pay.
In this role, you will serve as the face of Pima County, assisting citizens with inquiries, processing applications, and ensuring the smooth operation of our public services. If you are detail-oriented, service-driven, and ready to advance your career in public administration, we want to hear from you.
Responsibilities
- Interact with the public and internal stakeholders to provide accurate information regarding county services, programs, and policies.
- Process a high volume of applications, permits, and requests efficiently and accurately.
- Maintain and update confidential records and databases using county software systems.
- Resolve complex customer issues and escalate matters to supervisors when necessary.
- Collaborate with various departments to streamline service delivery and improve community relations.
Qualifications
- High School Diploma or GED required; Associate’s degree or relevant experience preferred.
- Minimum of 1-2 years of experience in customer service, administrative support, or government operations.
- Strong proficiency in Microsoft Office Suite and government-specific database software.
- Excellent verbal and written communication skills with a focus on public service.
- Ability to work flexible hours, including some weekends or evenings as required by department needs.