Job Description
Are you looking for a stable career with excellent benefits and the opportunity for daily pay? We are hiring a dedicated Government Services Representative to join our team in Colorado Springs, CO.
As a key member of our public administration team, you will provide essential support to local government operations and citizens. We offer a competitive benefits package, including health insurance, retirement plans, and paid time off. This is an excellent opportunity to serve your community while securing your financial future.
Responsibilities
- Receive and route inquiries from the public regarding permits, licenses, and government services.
- Process applications and documentation with a high degree of accuracy and speed.
- Maintain and update digital records in compliance with federal and state regulations.
- Collaborate with city departments to ensure efficient workflow and service delivery.
- Assist in the preparation of monthly reports and statistical summaries.
- Perform general clerical duties, including filing, data entry, and answering multi-line phones.
- Resolve customer complaints and issues in a professional and timely manner.
Qualifications
- High School Diploma or GED required; Associate's degree preferred.
- Minimum of 2 years of administrative or customer service experience.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and government database systems.
- Strong verbal and written communication skills.
- Ability to pass a background check and obtain necessary security clearances.
- Must be a U.S. Citizen.