Job Description
Join New York City's premier public service team as a Weekend Shift Specialist. This vital role ensures seamless government operations during weekends, supporting citizens and agencies across the five boroughs. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your community. Weekend schedules include Saturdays and Sundays with weekday flexibility for training and meetings.
Responsibilities
- Coordinate weekend operations for municipal agencies including records management and public counter services
- Respond to citizen inquiries via phone, email, and in-person with accurate information
- Process critical permits, licenses, and documentation requiring weekend availability
- Collaborate with emergency response teams during off-hours incidents
- Maintain strict compliance with NYC administrative protocols and security procedures
- Prepare detailed weekend activity reports for departmental leadership
Qualifications
- High school diploma or GED; bachelor's degree in Public Administration preferred
- Minimum 2 years experience in government operations or customer service
- Proficiency with NYC municipal systems (e.g., DCAS, ACS)
- Valid New York State driver's license
- Ability to work flexible weekends and holidays as required
- Strong problem-solving skills under pressure
- US citizenship or permanent residency status