Job Description
Join our dynamic team at the New York State DMV as an immediate-hire Customer Service Representative in Buffalo! We're seeking passionate professionals to deliver exceptional service to our community. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a direct impact on New Yorkers' daily lives. Apply today and start your rewarding career tomorrow!
Responsibilities
- Provide accurate DMV services including license renewals, registrations, and title processing
- Resolve customer inquiries via phone, email, and in-person with professionalism
- Maintain precise records using DMV systems and databases
- Guide customers through complex DMV procedures with clear communication
- Collaborate with team members to ensure seamless service delivery
- Stay updated on DMV regulations and policy changes
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or administrative experience
- Proficiency with computer systems and data entry
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- New York State DMV knowledge (or willingness to learn)
- Valid NY driver's license required