Job Description
Join our dynamic team at Michigan DMV Services as an Immediate Hire Customer Service Representative in Detroit! We're seeking passionate individuals to deliver exceptional service to residents navigating driver's licenses, vehicle registrations, and state ID processes. This is your chance to make a direct impact in your community while launching a rewarding career in public service.
What We Offer:
- Same-week start date
- Comprehensive paid training
- Flexible scheduling options
- Pathway to permanent positions
- Competitive hourly wages + benefits
Responsibilities
- Process driver's license renewals, permits, and vehicle registrations
- Resolve customer inquiries regarding DMV procedures and documentation
- Verify application accuracy and compliance with state regulations
- Maintain secure digital and physical customer records
- Collaborate with team members to streamline service delivery
- Uphold strict confidentiality and ethical standards
- Utilize state-specific DMV software systems efficiently
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Proficient in Microsoft Office Suite and data entry
- Excellent communication and conflict resolution skills
- Ability to multitask in high-volume environments
- Valid Michigan driver's license required
- Pass background check and drug screening
- Knowledge of Michigan DMV procedures (bonus)