Job Description
Join our dynamic team as an immediate-hire DMV Customer Service Representative in Saint Paul! Provide essential services to Minnesota residents by assisting with driver's licenses, vehicle registrations, and state IDs. This is your opportunity to make a direct impact in your community while gaining valuable government sector experience. We're looking for motivated individuals to start immediately in this fast-paced, rewarding role.
Responsibilities
- Process driver's license renewals, ID applications, and vehicle registrations
- Provide accurate information on DMV procedures, fees, and documentation requirements
- Assist customers with inquiries via phone, in-person, and digital channels
- Verify documents and maintain secure customer records
- Process payments and issue necessary permits/licenses
- Collaborate with team members to resolve complex customer issues
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience
- Strong communication and interpersonal skills
- Proficient with computer systems and data entry
- Ability to multitask in a high-volume environment
- Detail-oriented with strong organizational skills
- Valid Minnesota driver's license