Job Description
Immediate Hire Opportunity: Join Our DMV Customer Service Team in Jacksonville!
Are you passionate about serving your community? The Florida Highway Safety & Motor Vehicles is seeking energetic and dedicated Customer Service Representatives for immediate placement in Jacksonville. Help thousands of Floridians navigate essential motor vehicle services with professionalism and care. Enjoy competitive pay, comprehensive benefits, and a supportive team environment.
Why Join Us?
- Full-time position with immediate start
- Competitive hourly wage + performance bonuses
- Comprehensive health/dental/vision benefits
- Paid training and career advancement opportunities
- Stable government employment with job security
Responsibilities
- Provide exceptional customer service for DMV transactions (registrations, licenses, titles)
- Process applications and documentation accurately using state systems
- Resolve customer inquiries regarding vehicle regulations and procedures
- Assist with driving tests and vehicle inspections coordination
- Maintain organized records and comply with data privacy protocols
- Collaborate with cross-functional teams to streamline service delivery
- Stay current on Florida DMV regulations and policy updates
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and conflict resolution skills
- Proficiency with computers and office software
- Ability to multitask in fast-paced environments
- Valid Florida driver's license required
- Background check and drug screening clearance
- Bilingual (English/Spanish) preferred