Job Description
Join our dynamic team at Riverside County DMV Services and make an immediate impact! We're seeking passionate Customer Service Representatives to deliver exceptional service to our community. This urgent hiring opportunity offers competitive pay, comprehensive benefits, and a supportive work environment. Help streamline DMV processes while providing accurate information to residents and businesses. If you thrive in fast-paced settings and value public service, apply today!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Resolve customer inquiries via phone, email, and in-person interactions
- Verify documentation and maintain accurate digital records
- Explain DMV regulations, fees, and procedural requirements clearly
- Collaborate with team members to optimize service efficiency
- Handle payment processing and issue official documents
- Identify process improvements and suggest solutions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficient in Microsoft Office Suite and data entry systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-volume environments
- Basic knowledge of DMV procedures preferred
- Bilingual (English/Spanish) highly desirable
- Valid California driver's license