Job Description
Join our dynamic team as a DMV Customer Service Specialist in Oakland! We're seeking motivated individuals to deliver exceptional service to California drivers. This immediate hire position offers competitive pay, flexible scheduling, and comprehensive training. Help streamline DMV operations while building your career in public service.
Responsibilities
- Process driver's license, vehicle registration, and ID applications with precision
- Provide accurate information on DMV policies and procedures
- Resolve customer inquiries efficiently using digital and in-person channels
- Verify documentation and maintain strict compliance with state regulations
- Collaborate with team members to optimize service workflows
- Assist with bilingual services when needed
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency in computer systems and data entry
- Strong communication and conflict resolution skills
- Ability to work in fast-paced environment with attention to detail
- Must pass background check and drug screening
- Valid California driver's license required