Job Description
Join our dynamic team at Baltimore City DMV Services as we urgently seek passionate Customer Service Representatives to serve our diverse community. This high-impact role offers competitive compensation, comprehensive benefits, and the opportunity to make a direct difference in residents' lives. We're looking for energetic professionals who thrive in fast-paced environments and are committed to delivering exceptional service.
Responsibilities
- Process driver's license, vehicle registration, and ID applications efficiently
- Resolve customer inquiries regarding DMV procedures and documentation
- Maintain accurate records using specialized DMV software systems
- Assist customers with payment processing and fee calculations
- Collaborate with team members to ensure seamless service delivery
- Adhere to federal and state compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience in high-volume settings
- Proficiency in Microsoft Office Suite and database systems
- Exceptional communication and problem-solving abilities
- Ability to work flexible hours including weekends
- Basic knowledge of Maryland DMV regulations preferred
- Valid Maryland driver's license required