Job Description
Are you seeking a stable career with a lasting impact? The State of Wisconsin is currently recruiting an Information Technology Specialist to join our esteemed team in Milwaukee. This is an exceptional opportunity to work within a government organization that prioritizes public service, innovation, and employee well-being.
As part of our IT division, you will play a pivotal role in modernizing state infrastructure and ensuring the security of critical data. We are looking for a dedicated professional who thrives in a collaborative environment and is committed to excellence. Join us and enjoy a robust benefits package, including comprehensive health coverage, a generous pension plan, and ample opportunities for professional development.
Responsibilities
- Design, implement, and maintain robust IT infrastructure solutions to support government operations.
- Provide advanced technical troubleshooting and support for complex hardware and software systems.
- Enforce strict cybersecurity protocols to protect sensitive citizen data and government assets.
- Collaborate with cross-functional teams to streamline digital workflows and enhance user experience.
- Conduct regular system audits, performance tuning, and software updates to ensure system integrity.
- Mentor junior staff members and contribute to the development of internal IT best practices.
- Prepare detailed technical documentation and reports for state stakeholders.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
- Minimum of 3-5 years of progressive experience in IT support, systems administration, or network engineering.
- Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Solutions Expert (MCSE) are highly desirable.
- Strong analytical problem-solving skills with the ability to work independently in a fast-paced, deadline-driven environment.
- Excellent verbal and written communication skills for interacting with diverse government stakeholders.
- Ability to pass a comprehensive background check and obtain necessary security clearances.