Job Description
Join Charlotte's dynamic public service team as a Junior Administrative Specialist. This entry-level role offers an exceptional foundation in municipal operations while serving our diverse community. You'll gain hands-on experience in public sector administration while supporting critical city initiatives. Enjoy competitive benefits, professional development opportunities, and the pride of contributing to Charlotte's growth.
Responsibilities
- Support department operations through document processing and record management
- Assist with public inquiries via phone, email, and in-person interactions
- Coordinate scheduling, meetings, and logistics for departmental activities
- Prepare routine reports, correspondence, and public-facing communications
- Manage digital filing systems and ensure data integrity
- Collaborate with cross-functional teams on special projects
- Adhere to all city policies and compliance requirements
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 0-2 years of administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Detail-oriented with strong organizational abilities
- Valid North Carolina driver's license (if required for travel)
- US citizenship or legal authorization to work in the US