Job Description
Are you looking for a stable, high-impact career with the Federal Government? Apex Government Solutions is seeking a dedicated Night Shift IT Support Specialist to join our elite team. This is a unique opportunity to work within a secure, mission-critical environment supporting federal agencies in Washington, DC.
We are looking for technically proficient individuals who thrive in a night shift environment and want to contribute to the nation's infrastructure while enjoying competitive benefits and work-life balance.
Responsibilities
- Provide Tier 2 and Tier 3 technical support for federal personnel, including hardware and software troubleshooting.
- Monitor and maintain network security protocols during off-peak hours to ensure continuous system integrity.
- Respond to helpdesk tickets and emergency support requests via secure communication channels.
- Perform routine system backups, patch management, and hardware maintenance on the night shift.
- Collaborate with day-shift teams to document issues and ensure seamless knowledge transfer.
- Adhere to strict federal security compliance and IT governance policies at all times.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or related field (Bachelor’s preferred).
- Active Top Secret security clearance is required.
- Minimum 3 years of experience in IT support, helpdesk, or network administration.
- Proficiency with Windows Server, Active Directory, and common office productivity software.
- Strong understanding of network security principles and disaster recovery procedures.
- Ability to work independently and efficiently during night shift hours.