Job Description
Join Indianapolis's elite public safety team as a Night Shift Dispatcher. Protect our community by coordinating emergency responses, managing critical communications, and supporting law enforcement operations during high-impact overnight hours. This vital role offers unparalleled career growth within local government while serving citizens when they need it most.
Why This Role?
- Impactful work directly contributing to public safety
- Comprehensive benefits including pension plan
- Shift differential pay for night assignments
- Opportunities for specialized training and advancement
Responsibilities
- Dispatch emergency services (police, fire, EMS) during night shift hours
- Maintain accurate real-time status updates for all active incidents
- Operate CAD/RMS systems with precision and discretion
- Coordinate multi-agency responses during critical incidents
- Document all communications per department protocols
- Provide crisis intervention and caller guidance during emergencies
- Collaborate with day-shift teams for seamless continuity
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year public safety or customer service experience
- Valid Indiana driver's license
- Ability to pass comprehensive background check
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in computer-aided dispatch systems
- Ability to remain calm under high-pressure situations
- Availability to work rotating night shifts (10 PM - 6 AM)