Job Description
Join Buffalo's elite public safety team as a Police Dispatcher Trainee and launch your career in law enforcement! This full-time trainee position offers comprehensive training in emergency communications, radio operations, and crisis management. You'll be the vital lifeline connecting first responders with the community during critical incidents.
We provide extensive paid training, career advancement opportunities, and a supportive work environment with competitive benefits. No prior experience required – we're seeking dedicated individuals with strong communication skills and a passion for serving Buffalo's diverse community.
Responsibilities
- Answer emergency and non-emergency calls using CAD systems and radio equipment
- Dispatch police, fire, and EMS units to incident locations with precision
- Maintain detailed logs of all communications and incidents
- Provide critical information to field units during active emergencies
- Operate multiple communication systems simultaneously under pressure
- Coordinate multi-agency responses during large-scale incidents
- Adhere to strict confidentiality protocols and HIPAA regulations
Qualifications
- High school diploma or equivalent (college preferred)
- Valid New York State driver's license
- Typing speed of 40+ WPM with accuracy
- Ability to pass comprehensive background check
- Clear speaking voice with excellent communication skills
- Ability to multitask in high-stress environments
- Basic computer literacy and technical aptitude
- Must be 18+ years old and legally eligible to work in the US