Job Description
Launch your career in public service with our paid training program for DMV Customer Service Representatives! We're seeking motivated individuals in Memphis to join our dynamic team at the Tennessee Department of Revenue. No prior experience requiredācomprehensive training provided on state systems, procedures, and compliance. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement. Become the face of Tennesseeās DMV services and serve your community with pride!
Responsibilities
- Provide exceptional customer service to DMV patrons via in-person, phone, and digital channels
- Process vehicle registrations, license renewals, and title transfers accurately
- Verify documentation, conduct eligibility checks, and ensure regulatory compliance
- Resolve customer inquiries using state databases and policy guidelines
- Maintain detailed records and transaction logs in DMV systems
- Collaborate with team members to optimize service efficiency
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficiency in basic computer applications
- Ability to handle sensitive information with discretion
- Customer-focused mindset with problem-solving aptitude
- Willingness to complete paid state-mandated training program
- Valid Tennessee driverās license preferred