Job Description
Start your career in public service with comprehensive paid training! Newark City Services is seeking motivated individuals to join our DMV customer service team. No prior experience required – we provide all necessary training to help you thrive. Enjoy competitive pay, benefits, and the opportunity to serve your community.
Why Join Us?
- 4-week paid training program (Monday-Friday, 9am-5pm)
- Full-time position with advancement opportunities
- Health/dental/vision benefits after 90 days
- Pension plan and paid time off
- Supportive team environment
Responsibilities
- Assist customers with driver's license, vehicle registration, and ID transactions
- Process applications and issue permits/licenses
- Provide accurate DMV policy information and fee calculations
- Resolve customer inquiries using knowledge base and resources
- Maintain accurate digital records and documentation
- Collaborate with team to improve service efficiency
- Adhere to all security protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (MS Office Suite)
- Ability to handle sensitive information professionally
- Valid NJ driver's license (required)
- Ability to pass background check
- Customer service mindset and problem-solving skills
- Reliable transportation to Newark office