Job Description
Join our mission to serve America's heroes as a Part-Time Administrative Specialist at the Philadelphia VA Medical Center. This role offers flexible hours while contributing to critical veteran support services in a dynamic federal environment. You'll gain invaluable experience in public sector operations while enjoying comprehensive benefits including health insurance and retirement plans.
Our Philadelphia facility is conveniently located with public transit access and offers a collaborative, mission-driven culture. This position is ideal for students, career changers, or professionals seeking meaningful part-time work with growth opportunities.
Responsibilities
- Process veteran benefit applications and documentation with meticulous attention to detail
- Manage electronic filing systems and maintain accurate records in compliance with federal regulations
- Coordinate scheduling for veteran appointments and medical consultations
- Assist with data entry and report generation for the Benefits Management System
- Provide courteous and efficient customer service to veterans and their families
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support outreach initiatives for veteran community engagement
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Minimum 1 year administrative or customer service experience
- Ability to pass federal background check and security clearance
- Strong organizational skills with ability to manage multiple priorities
- Excellent written and verbal communication skills
- Flexibility to work occasional evenings or weekends as needed