Job Description
Join our dedicated team supporting America's heroes at the U.S. Department of Veterans Affairs. We're seeking a highly organized Part-Time Administrative Specialist to deliver exceptional service to veterans and their families in Raleigh, NC. This flexible opportunity allows you to make a meaningful impact while maintaining work-life balance. Enjoy competitive federal benefits, professional development opportunities, and the pride of serving those who served our nation.
Why Join Us?
- Flexible scheduling (20-25 hours/week)
- Comprehensive federal benefits package
- Professional growth through VA training programs
- Supportive team environment
- Meaningful work with direct community impact
Responsibilities
- Manage veteran appointment scheduling and record maintenance in VA systems
- Process administrative documents with strict attention to federal compliance
- Coordinate communications between veterans, healthcare providers, and internal teams
- Assist veterans with benefits inquiries and paperwork assistance
- Maintain confidential files and electronic records per federal regulations
- Support outreach programs for underserved veteran populations
- Collaborate with healthcare staff on administrative workflow improvements
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative or customer service experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check and security clearance
- Experience with electronic health records systems preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work independently with minimal supervision