Job Description
Join Boston's dynamic public service team as a Part-Time Community Outreach Coordinator. This vital role bridges the gap between city government and residents, ensuring community voices shape policy decisions. Ideal for students, career-changers, or professionals seeking flexible public sector experience. Work directly with Boston's diverse neighborhoods to enhance civic engagement and improve service delivery. Enjoy competitive pay, flexible scheduling, and the opportunity to make tangible impact in local governance.
Why Boston? As America's education capital with world-class universities and a thriving tech ecosystem, Boston offers unparalleled opportunities for professional growth while serving the community. This position provides unique exposure to municipal operations and public administration.
Responsibilities
- Facilitate communication between Boston residents and municipal departments through town halls and neighborhood meetings
- Develop and implement targeted outreach strategies for underserved communities
- Collect and analyze community feedback on city programs and services
- Coordinate volunteer initiatives for civic engagement projects
- Create multilingual educational materials about city services
- Maintain accurate records of community interactions and concerns
- Collaborate with other city agencies on cross-departmental initiatives
Qualifications
- High school diploma or equivalent; bachelor's degree preferred in public administration, social work, or related field
- Minimum 1 year experience in community outreach, customer service, or public relations
- Exceptional verbal/written communication skills with multilingual abilities a plus
- Proficiency in Microsoft Office Suite and CRM systems
- Strong organizational skills with ability to manage multiple projects
- Valid Massachusetts driver's license and reliable transportation
- Deep knowledge of Boston neighborhoods and community resources