Job Description
Join Pennsylvania's leading transportation authority as a Part-Time DMV Customer Service Representative! We're seeking dynamic individuals to deliver exceptional service at our Philadelphia service center. This role offers flexible scheduling while playing a vital role in connecting citizens with essential vehicle and licensing services. Enjoy competitive pay, comprehensive training, and the satisfaction of helping your community navigate DMV processes with ease. Apply today to start your rewarding part-time career with PennDOT!
Responsibilities
- Assist customers with driver's license, vehicle registration, and ID applications using state systems
- Process payments, issue permits, and provide accurate DMV documentation
- Resolve customer inquiries regarding testing requirements, fees, and procedures
- Maintain organized records of transactions and customer interactions
- Collaborate with team members to ensure seamless service delivery
- Adhere to all federal, state, and local regulations
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with computer systems and data entry
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Pennsylvania traffic laws a plus
- Must pass background check and fingerprinting