Job Description
Join our dynamic team at the Texas Department of Motor Vehicles and provide exceptional service to Houston residents! We're seeking a friendly and professional Part-Time Customer Service Representative to assist with driver's license renewals, vehicle registrations, and DMV inquiries. Enjoy flexible hours while making a meaningful impact in your community. Perfect for students, career changers, or those seeking work-life balance.
Responsibilities
- Process driver's license renewals, ID cards, and vehicle registrations efficiently
- Answer phone and in-person inquiries with accuracy and empathy
- Verify documentation and input data into secure systems
- Guide customers through DMV procedures and payment processes
- Collaborate with team members to resolve complex customer issues
- Maintain organized records and adhere to confidentiality protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with computer systems and data entry
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid Texas driver's license required
- Bilingual English/Spanish highly desirable