Job Description
Join our dynamic team at the Indiana Bureau of Motor Vehicles and become a vital resource for Fort Wayne residents! We're seeking a Part-Time Customer Service Representative to deliver exceptional service at our busy DMV office. This role offers flexible scheduling while allowing you to make a tangible impact in your community. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are valued.
Responsibilities
- Process driver's license, ID card, and vehicle registration applications with accuracy and efficiency
- Provide clear guidance on DMV procedures, requirements, and documentation
- Utilize state-of-the-art systems to process payments and maintain records
- Resolve customer inquiries with patience and professionalism
- Uphold strict confidentiality and compliance with state regulations
- Collaborate with team members to ensure seamless operations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong computer skills and ability to learn new systems quickly
- Excellent communication and interpersonal abilities
- Attention to detail and accuracy in data entry
- Ability to work flexible hours including weekends
- Valid Indiana driver's license required