Job Description
Join Cincinnati Metro Services as a Part-Time DMV Customer Service Representative and become the face of our community! We're seeking energetic professionals to assist residents with driver's licenses, vehicle registrations, and state ID services in a fast-paced, customer-focused environment. Enjoy flexible scheduling, comprehensive training, and the opportunity to serve your local community while building valuable skills.
Responsibilities
- Provide exceptional customer service via in-person, phone, and digital channels
- Process DMV transactions including license renewals, plate registrations, and title applications
- Verify documentation and maintain accurate digital records
- Resolve customer inquiries using knowledge of Ohio BMV regulations
- Operate specialized DMV software and payment processing systems
- Uphold strict confidentiality standards for sensitive personal information
- Collaborate with team members to optimize customer flow and service efficiency
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience preferred
- Proficient with computers and basic MS Office applications
- Ability to handle multiple tasks with attention to detail
- Strong communication skills and problem-solving abilities
- Must pass background check and fingerprinting
- Availability for weekday/evening/weekend shifts
- Basic knowledge of Ohio traffic laws beneficial