Job Description
Join our mission to serve America's heroes as a Part-Time Federal Administrative Assistant in Cleveland, OH. This exciting opportunity allows you to contribute to vital veteran services while maintaining a flexible schedule. Enjoy competitive pay, comprehensive benefits, and the pride of public service. We seek detail-oriented professionals with strong organizational skills to support our dynamic team in delivering exceptional care to veterans.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Manage confidential files and maintain digital/physical record systems
- Coordinate scheduling for veteran appointments and meetings
- Provide frontline customer service via phone, email, and in-person
- Assist with data entry and report generation for departmental analytics
- Collaborate with cross-functional teams to ensure seamless operations
- Support outreach initiatives for veteran engagement programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle sensitive information with discretion
- Strong written and verbal communication skills
- U.S. citizenship required
- Ability to pass federal background investigation
- Flexibility to work 20-25 hours weekly