Job Description
Join our mission-critical team at the Social Security Administration in San Antonio! We're seeking a detail-oriented Part-Time Federal Administrative Specialist to support vital public services. Enjoy flexible hours while contributing directly to Americans' financial security through document processing, case management, and public assistance coordination. This is an exceptional opportunity to serve your community with competitive federal benefits and professional growth.
Responsibilities
- Process and verify citizen applications for Social Security benefits with 100% accuracy
- Maintain confidential case files and ensure HIPAA/FERPA compliance
- Respond to public inquiries via phone, email, and in-person interactions
- Coordinate with federal agencies and community partners for seamless service delivery
- Generate monthly reports on case metrics and operational efficiency
- Support outreach initiatives for underserved populations in Bexar County
- Utilize secure federal databases (e.g., SSA systems) for data entry and retrieval
Qualifications
- US citizenship and ability to pass federal background investigation
- Associate degree or 2+ years administrative experience in government settings
- Proficiency in Microsoft Office Suite and federal database systems
- Exceptional attention to detail with zero-error record maintenance
- Strong bilingual skills (English/Spanish) preferred
- Ability to work 20-25 hours/week with flexible scheduling
- Knowledge of federal privacy regulations (HIPAA, FERPA)
- Experience with public-facing customer service in high-volume environments