Job Description
Join our mission to serve America's heroes as a Part-Time Federal Benefits Specialist in Miami. This flexible opportunity allows you to make a meaningful impact while maintaining work-life balance. Work directly with veterans and their families to process claims, provide guidance on federal benefits programs, and ensure accurate documentation. Enjoy comprehensive training, competitive pay, and the prestige of federal employment.
Responsibilities
- Process and adjudicate veterans' benefit claims with 99% accuracy
- Provide personalized consultations on federal programs including VA healthcare and disability compensation
- Maintain detailed case records in federal systems (VBA, VETS)
- Collaborate with legal teams on complex benefit appeals
- Conduct outreach events to educate veterans on available benefits
- Ensure compliance with 38 CFR and federal privacy regulations
- Generate monthly performance reports for regional leadership
Qualifications
- Associate's degree in Social Work, Public Administration, or related field
- 2+ years' experience in benefits administration or customer service
- Proficiency with Microsoft Office Suite and case management software
- Valid U.S. citizenship and ability to pass federal background check
- FL state notary commission or ability to obtain within 60 days
- Spanish language proficiency (required for Miami clientele)
- Familiarity with VBA policies and procedures preferred
- Ability to work 20-25 hours weekly with flexible scheduling