Job Description
Join the Social Security Administration as a Part-Time Claims Specialist in Seattle and make a meaningful impact on your community. This flexible position offers the opportunity to serve vulnerable populations while gaining invaluable federal experience. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values work-life balance. Perfect for students, career-changers, or professionals seeking part-time federal service.
Why Join Us?
- Flexible 20-25 hour work week
- Comprehensive federal benefits package
- Professional development opportunities
- Collaborative team environment
Responsibilities
- Process and adjudicate retirement, disability, and survivor claims with precision
- Provide exceptional customer service via phone, email, and in-person consultations
- Verify applicant documentation and maintain accurate case records
- Explain complex federal regulations and benefits to diverse populations
- Collaborate with cross-functional teams to resolve case discrepancies
- Conduct quality reviews of completed applications for compliance
- Participate in ongoing training on policy updates and procedural changes
Qualifications
- U.S. citizenship required
- Associate's degree or 2 years of customer service experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to interpret complex regulations and communicate clearly
- Strong attention to detail and organizational skills
- Ability to pass federal background check and security clearance
- Experience with case management software preferred
- Bilingual (English/Spanish) candidates strongly encouraged