Job Description
Join the mission to serve America's heroes as a Part-Time Federal Claims Specialist in Kansas City, MO. This dynamic role with the U.S. Department of Veterans Affairs offers flexible scheduling while delivering meaningful impact. You'll process veterans' benefit claims with precision, ensuring timely resolution and exceptional service. Enjoy competitive federal benefits, professional development opportunities, and the pride of contributing to our nation's veterans community.
Position requires 20-25 hours/week with hybrid work options. Ideal for students, professionals seeking work-life balance, or career changers. No previous federal experience necessary – comprehensive training provided.
Responsibilities
- Accurately process veterans' disability and healthcare claims within federal guidelines
- Communicate with veterans and families to gather documentation and clarify requirements
- Maintain confidential case files in accordance with federal privacy regulations
- Collaborate with medical and legal teams to resolve complex claim issues
- Utilize VA systems for data entry, tracking, and reporting
- Provide exceptional customer service via phone, email, and in-person interactions
- Stay updated on federal policy changes affecting veterans' benefits
Qualifications
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite and database management
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with discretion
- U.S. citizenship required
- Pass federal background investigation
- Experience in customer service or administrative roles beneficial