Job Description
Join the ranks of dedicated public servants with a stable part-time federal career opportunity in Ohio. The U.S. Department of Veterans Affairs offers competitive benefits, flexible scheduling, and unparalleled job security. This position provides an excellent entry point into federal service while maintaining work-life balance. Enjoy comprehensive health insurance, retirement plans, and paid time off while serving our nation's heroes.
Responsibilities
- Process and maintain veteran benefit documentation with 100% accuracy
- Manage electronic filing systems and digital records in compliance with federal protocols
- Provide exceptional customer service to veterans and their families via phone and in-person
- Coordinate with multiple departments to resolve benefit inquiries efficiently
- Adhere to strict HIPAA and federal privacy regulations in all communications
- Prepare routine reports and correspondence using Microsoft Office Suite
- Support veteran outreach initiatives during designated events
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative/clerical experience
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to obtain and maintain federal background clearance
- Strong attention to detail with error-free documentation skills
- Excellent written and verbal communication abilities
- Ability to work 20-25 hours per week with flexible scheduling
- Preferred: Prior federal/government experience