Job Description
Are you looking for a rewarding career with excellent benefits and the flexibility of a part-time schedule? The U.S. Department of Veterans Affairs is seeking a dedicated and detail-oriented IT Specialist to join our team in Seattle, WA. We offer a comprehensive benefits package, including health insurance, retirement plans with matching contributions, and generous paid time off, designed to support your work-life balance.
In this role, you will play a crucial part in maintaining our federal infrastructure, ensuring data security, and providing top-tier technical support to our staff. We are committed to diversity, equity, and inclusion, and we welcome candidates from all backgrounds to apply.
Responsibilities
- Provide expert technical support and troubleshooting for federal hardware and software systems within the Seattle office.
- Ensure strict compliance with federal security protocols, including NIST guidelines and agency-specific policies.
- Manage and maintain the local area network (LAN), wireless networks, and server infrastructure.
- Assist in the deployment and configuration of workstations, peripherals, and mobile devices.
- Document all technical procedures, incidents, and resolutions to maintain an up-to-date knowledge base.
- Collaborate with cross-functional teams to identify system improvements and optimize workflow efficiency.
- Conduct regular security audits and vulnerability assessments to protect sensitive veteran information.
Qualifications
- U.S. Citizenship is required for federal employment.
- Active Secret Security Clearance or the ability to obtain one within 24 months of employment.
- Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
- At least 2 years of experience in IT support, systems administration, or a related federal role.
- Proficiency in Windows Server, Active Directory, Microsoft Office Suite, and remote access tools.
- Strong understanding of network protocols (TCP/IP, DNS, DHCP) and cybersecurity best practices.
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical staff.