Job Description
We are currently seeking a highly motivated and detail-oriented Part-Time Federal IT Specialist to support our federal client in San Jose, California. This role is perfect for professionals seeking flexible hours while contributing to critical government infrastructure and technology initiatives. You will be responsible for providing technical support, maintaining hardware and software integrity, and ensuring compliance with federal regulations.
Why Join Us?
- Competitive hourly pay for part-time work.
- Flexible schedule to accommodate work-life balance.
- Opportunity to work on high-impact federal projects.
- Professional development and training opportunities.
Responsibilities
- Provide Tier 2 and Tier 3 technical support for federal hardware, software, and network systems.
- Assist in the installation, configuration, and maintenance of computer workstations and peripherals.
- Monitor system performance and troubleshoot complex IT issues to ensure minimal downtime.
- Document technical issues, resolutions, and incident reports in accordance with federal record-keeping standards.
- Collaborate with federal staff to understand technical requirements and implement effective solutions.
- Ensure all IT activities comply with security protocols and agency policies.
Qualifications
- High School Diploma or GED required; Associate’s or Bachelor’s degree in Information Technology preferred.
- Minimum of 2 years of experience in IT support or a related technical field.
- Familiarity with federal government IT environments and security clearance processes is a plus.
- Strong problem-solving skills and the ability to work independently.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and basic networking concepts.