Job Description
Are you looking for Federal Part Time Jobs in San Francisco?
Public Sector Associates is seeking a highly motivated Part-Time Federal IT Support Specialist to join our dynamic team. In this role, you will provide critical technical assistance to federal government clients, ensuring the smooth operation of IT systems and maintaining the highest standards of security and compliance. This position offers the unique opportunity to work in the heart of San Francisco while contributing to vital national infrastructure projects.
Why Join Us?
- Competitive hourly rate commensurate with experience.
- Flexible part-time schedule designed to accommodate your lifestyle.
- Work with leading organizations in the Federal sector.
- Opportunity for professional growth in a stable environment.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for federal government networks and hardware.
- Install, configure, and troubleshoot workstations, printers, and peripherals.
- Assist in the maintenance and monitoring of system performance and security patches.
- Document technical issues and resolutions in the IT Service Management (ITSM) system.
- Collaborate with senior engineers to resolve complex network connectivity and security issues.
- Ensure compliance with federal IT security policies and OPM guidelines.
- Conduct regular system health checks and report findings to the team lead.
Qualifications
- Active Secret Clearance or ability to obtain one.
- Associate’s degree in Information Technology, Computer Science, or related field.
- Minimum of 2 years of experience in IT support, preferably within the Federal Government or public sector.
- Strong knowledge of Microsoft Windows 10/11 and Office 365 suite.
- Familiarity with ticketing systems (e.g., ServiceNow) is highly preferred.
- Excellent written and verbal communication skills to interact with diverse stakeholders.
- Ability to work independently and manage time effectively in a part-time capacity.