Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs is seeking a dedicated Part-Time Federal Program Assistant to support critical veteran services in Oakland. This hybrid role offers flexible scheduling while making a meaningful impact through administrative excellence and direct veteran advocacy. Enjoy federal benefits, professional development opportunities, and a collaborative team environment committed to our nation's veterans.
Responsibilities
- Coordinate veteran benefit applications and documentation processing
- Manage scheduling for veteran counseling sessions and outreach events
- Maintain accurate records in federal databases and case management systems
- Provide frontline support to veterans and their families via phone and in-person
- Collaborate with healthcare providers and community partners on resource referrals
- Prepare reports on program metrics and veteran satisfaction outcomes
- Assist with outreach initiatives to connect underserved veterans with services
Qualifications
- U.S. citizenship required
- Associate's degree or equivalent administrative experience
- Proficiency in Microsoft Office Suite and federal database systems
- Excellent written and verbal communication skills
- Ability to handle sensitive veteran information with confidentiality
- Experience in customer service or social service environments preferred
- Knowledge of veteran benefits systems a plus
- Ability to work 20-25 hours per week with flexible daytime availability