Job Description
Are you seeking a stable career path with excellent benefits and a flexible schedule? Federal Operations & Technology Services is now hiring a Part-Time IT Support Specialist to join our dynamic team in Ohio.
As a part of the federal contracting sector, we offer a unique opportunity to contribute to national security and infrastructure while enjoying work-life balance. Our team culture is built on innovation, integrity, and mutual respect. If you have a passion for technology and a desire to serve, this role is perfect for you.
Why Join Us?
- Competitive hourly pay with excellent benefits package.
- Flexible part-time schedule (20-30 hours per week).
- Paid training and professional development opportunities.
- Contribution to impactful federal projects.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for federal employees.
- Manage and configure network access, printers, and peripherals.
- Monitor system performance and perform routine maintenance.
- Document technical issues, resolutions, and user feedback in the ticketing system.
- Assist in compliance audits related to cybersecurity and data privacy.
- Conduct hardware and software inventory management.
Qualifications
- Associate degree in Information Technology, Computer Science, or related field.
- Active Secret Security Clearance or the ability to obtain one.
- Minimum of 2 years of experience in IT support or helpdesk roles.
- Strong knowledge of Windows Server, Active Directory, and Microsoft Office Suite.
- Ability to obtain a Public Trust clearance (background check required).
- Excellent problem-solving and communication skills.