Job Description
Are you seeking a meaningful career in the public sector? Apex Government Services is currently seeking a highly skilled Part-Time IT Support Specialist to join our dynamic team in Orlando, Florida. This is an excellent opportunity to contribute to critical federal and state infrastructure projects while enjoying a flexible work-life balance. We are looking for a dedicated professional who thrives in a fast-paced environment and is committed to excellence in government service.
Responsibilities
- Provide tier-2 technical support for federal agency hardware and software systems.
- Manage and troubleshoot local area network (LAN) connectivity and security protocols.
- Assist in the deployment of new workstations and peripherals for government clients.
- Maintain accurate records of all service tickets and incident reports using ITIL standards.
- Collaborate with cross-functional teams to ensure seamless integration of new technologies.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field.
- 1+ years of experience providing IT support in a federal, state, or local government environment.
- Proficiency with Microsoft Office Suite and Active Directory management.
- Ability to obtain a Public Trust or Secret clearance is highly preferred.
- Strong communication skills with the ability to explain complex technical concepts to non-technical staff.