Job Description
Join the City of San Jose's dynamic Public Library System as a Part-Time Library Assistant! Make a meaningful impact by connecting our diverse community with knowledge and resources. This rewarding position offers flexible hours while serving San Jose's vibrant neighborhoods. Enjoy competitive pay, comprehensive training, and the opportunity to contribute to one of America's most innovative cities.
Responsibilities
- Provide exceptional customer service at library service desks and reference points
- Assist patrons with digital resources, catalog searches, and technology troubleshooting
- Process library materials including circulation, returns, and shelving
- Support program coordination for community events and educational workshops
- Maintain accurate records and assist with inventory management
- Collaborate with cross-functional teams to enhance service delivery
- Uphold library policies and ensure a welcoming environment for all visitors
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service experience in a public-facing role
- Proficiency with basic computer applications and digital tools
- Strong communication skills in English; bilingual ability in Spanish highly valued
- Ability to work flexible hours including evenings and weekends
- Valid California driver's license (if required for branch travel)
- Ability to stand for extended periods and lift up to 20 pounds