Job Description
Join our mission to honor America's veterans by delivering world-class care and benefits at the John D. Dingell VA Medical Center in Detroit. We're seeking a dedicated Veterans Affairs Specialist to support our veteran community through complex case management and program implementation. This full-time federal position offers competitive benefits, career growth opportunities, and the chance to make a tangible difference in veterans' lives.
Responsibilities
- Manage veteran benefit claims and appeals with precision and empathy
- Coordinate multi-agency services for healthcare, education, and housing support
- Conduct eligibility assessments for federal veterans programs (VA, GI Bill, etc.)
- Develop individualized care plans addressing physical, mental, and social needs
- Collaborate with community partners to expand veteran support networks
- Maintain confidential case records in compliance with federal regulations
- Train veterans and families on available benefits and resources
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years experience in veterans services or federal program administration
- Proficiency in VA systems (VBMS, VBA) and federal compliance protocols
- Strong knowledge of veterans' benefits legislation (VBA, VHA, VR&RA)
- Exceptional communication skills for diverse stakeholder interactions
- Ability to manage complex caseloads with competing deadlines
- U.S. citizenship and security clearance eligibility