Job Description
We are currently seeking a dedicated and detail-oriented Part-Time Pension Administration Specialist to join our team within the New York State Government. This is an excellent opportunity for professionals looking to contribute to the financial security of our state's retirees while enjoying the work-life balance of a part-time role.
In this pivotal position, you will serve as the first point of contact for pension inquiries, ensuring accurate processing of retirement applications and benefit calculations. We offer a hybrid work environment and a competitive hourly rate.
Responsibilities
- Process and review incoming pension claims, retirement applications, and benefit requests with high accuracy.
- Assist current and prospective retirees with inquiries regarding vesting, accruals, and payment schedules.
- Verify documentation for compliance with New York State Retirement System (NYSTRS) regulations.
- Update member records in the state pension database and maintain accurate filing systems.
- Communicate complex pension information clearly and professionally via phone, email, and in-person inquiries.
- Collaborate with the payroll and HR departments to resolve discrepancies.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 2+ years of experience in pension administration, benefits administration, or government customer service.
- Deep understanding of New York State Retirement System (NYSTRS) rules and regulations.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and state-specific software.
- Exceptional attention to detail and strong organizational skills.
- Ability to maintain strict confidentiality regarding sensitive financial and personal data.