Job Description
We are seeking a highly organized and detail-oriented Part-Time Pension Administrator to join our government team in Indianapolis. This is a unique opportunity to support the financial well-being of public servants and retirees within the state. The ideal candidate will possess a strong understanding of pension plans and government regulations while delivering exceptional service to our members.
In this role, you will act as a vital link between the retirement system and its beneficiaries, ensuring accurate processing of benefits and inquiries. You will work a flexible schedule (20-25 hours per week) in a professional environment focused on public service excellence.
Responsibilities
- Pension Processing: Review and process pension applications, benefit requests, and distribution forms for retirees and beneficiaries with 100% accuracy.
- Member Services: Provide professional, empathetic, and timely responses to member inquiries via phone, email, and in-person regarding retirement eligibility and account balances.
- Compliance: Ensure all pension activities comply with federal (ERISA) and state-specific government regulations and internal audit requirements.
- Data Management: Maintain and update the central database with current member information, contribution records, and status changes.
- Reporting: Assist in the preparation of monthly and quarterly reports for the Finance and HR departments.
- Policy Updates: Stay current on changes to government pension laws and communicate these updates to staff and members.
- Collaboration: Work closely with the HR team to facilitate new employee enrollments and retirement counseling sessions.
Qualifications
- Education: Associate’s degree in Finance, Accounting, Human Resources, or a related field is required. Bachelor’s degree preferred.
- Experience: Minimum of 2 years of experience in pension administration, benefits administration, or a related government role.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with HRIS or pension software is highly desirable.
- Knowledge: Strong understanding of ERISA (Employee Retirement Income Security Act) and state labor laws.
- Communication: Exceptional written and verbal communication skills with the ability to explain complex financial concepts to non-financial staff and retirees.
- Availability: Must be available to work a part-time schedule, typically Monday through Friday, 20-25 hours per week.