Job Description
Join the City of Raleigh's dynamic team as a Part-Time Public Service Assistant! This rewarding opportunity allows you to serve your community while developing valuable administrative skills in a supportive government environment. Perfect for students, career changers, or those seeking flexible work schedules. Enjoy competitive pay, comprehensive training, and the satisfaction of contributing to public service excellence.
Responsibilities
- Provide exceptional customer service to citizens via phone, email, and in-person inquiries
- Process permits, licenses, and municipal documents with precision
- Manage data entry and maintain accurate departmental records
- Assist with public-facing events and community outreach programs
- Support administrative functions including filing, scanning, and correspondence
- Collaborate with cross-functional teams to streamline service delivery
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years of customer service or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced government setting
- Valid North Carolina driver's license (if required for field visits)
- U.S. citizenship or legal authorization to work